負責任的影響力:談網紅的社會責任

活動背景

按讚、訂閱、開啟小鈴鐺並定期收看(聽),也許再 donate 一下,似乎已成為許多人生活的日常。我們從泛稱為「網紅」的部落客、YouTuber、IG紅人、Tik Toker、Podcaster 身上,獲得遊戲攻略,了解世界大事、投資理財重點;又或學習語言、彩妝與穿搭,也經常依其建議決定買下某個推薦的某個昂貴 3C 產品或育兒用品,並認同他們對爭議性話題的個人看法。特別是數位原生族群的 Z 世代,他們越來越著迷於在社群平台上分享自己或觀看他人的故事,也更願意支持或追隨網紅,並將網紅視為重要的資訊來源。收看網紅的內容,似乎比看電視影集還更稀鬆平常。

也因此,當國內出現某些網紅賣假貨、揹著嬰兒滑雪為代言產品、大鬧超商或北歐家具店、推銷醫療產品、散播陰謀論等狀況時,網友們撻伐的音量也不小,要求這些具有影響力的網紅們注意自己的言行,也應該要為自己的影響力負起一定的社會責任。

美國聯邦貿易委員會 (FTC) 和廣告標準局,以及英國的競爭和市場管理局 (CMA) 已制定有關網紅應該在其貼文中誠實揭露其與品牌間關係的規則;法國也出現由廣告機構所發展的「負責任的影響力證書」(Responsible Influence Certificate),發給在廣告透明度滿足特定要求的網紅,據報導,在問世 18 個月內,這張證書已發出 150張,且還有越來越多的品牌,會將該證書列為選擇合作網紅之必要條件。

本場講堂活動邀請到國內專家及網紅,探討建構負責任的影響力的方式,又,在整個網紅社群媒體的生態系統中,包括網紅、廣告主、平臺業者、甚至是廣大網友在內的不同利害關係人,又應該扮演妥自己的角色?

時間及地點

時間:2023年07月14日(五) , 14:00-16:00

地點:IEAT國際會議中心8樓綜合教室/Webex會議室
****本活動採實體與線上同步進行****

合作單位:
議程

14:00-14:05  活動介紹
14:05-15:45  焦點座談

  • 主持人-劉昱均 執行秘書(iWIN網路內容防護機構 )
  • 與談人-
    • 洪紹華 業務總監(晒太陽創意行銷)
    • 張裕昌 總經理  (世紀奧美公關顧問 )
    • 郭俊麟 助理教授 (南臺科技大學財經法律研究所)
      (依姓名筆劃順序排列)

15:45-16:00  現場問答

Responsible Influence: Let’s talk about the Social Responsibility of Influencers

Background

Liking, subscribing, turning on notifications, regularly watching (or listening) and maybe donating have become part of many people’s routine. From the Internet influencers, we obtain tips for playing mobile games, stay informed about world events and financial matters, learn English, learn about makeup and fashion, and often make purchasing decisions based on their recommendations.  These influencers may be popular bloggers, YouTubers, TikTokers, and podcasters. We also tend to align with their personal opinions on controversial topics. This is particularly true for the Z generation, the digitally native group, who are increasingly fascinated with sharing their own stories on social media platforms and watching others’. They are more inclined to support or follow influencers, considering them important sources of information. Watching influencer content has become more commonplace than watching TV shows.

As a result, when some influencers are caught selling counterfeit products, causing trouble in Scandinavian furniture shops, promoting restricted medical products, or spreading conspiracy theories, the criticism from netizens is substantial. They demand that these influential influencers pay more attention to their words and actions and take up their social responsibility.

The Federal Trade Commission (FTC) and Advertising Standards Authority in the United States, as well as the Competition and Markets Authority (CMA) in the United Kingdom, have made rules that require influencers to honestly disclose their relationships with brands in their posts. In France, the “Responsible Influence Certificate” was developed by advertising agencies, which is issued to influencers who meet specific requirements for advertising transparency. According to reports, within 18 months of its launch, 150 certificates have been issued, and an increasing number of brands consider this certificate a necessary condition for collaborating with influencers.

This panel gathers local experts and influencers to explore ways to build responsible influence. It also discusses the roles that different stakeholders in the influencer community ecosystem, including influencers, advertisers, platform operators, and even the general public, should play.

Time & Venue

Time: 2023/07/14   02:00-04:00PM

Venue: IEAT International Conference Center Meeting 8F Room 2 (No. 350, Songjiang Road, Zhongshan District, Taipei City)

This event is co-organized with
Agenda

14:00-14:05  Introduce
14:05-15:45  Panel Discussion

  • Moderator:
    Liu, Yu-Jun, Executive Secretary (Institute of Watch Internet Network)
  • Panelists:
    – Hung, Shao-Hua, Director of Business Development (Sunbathe Creative Co. Ltd.)
    – Chang, Yu-Chang, General Manager (Era Ogilvy Public Relations)
    – Kuo, Chun-Lin, Assistant Professor (Graduate Institute of Financial & Economic Law, Southern Taiwan University of Science & Technology)

15:45-16:00  Q&A